OUR SERVICES
Mystery Shopping
We offer you a full view over the operation. With a large team of shoppers of various age and social segments, we can adapt to any requirement. Our online platform empowers you to have a continuous access, real-time reporting and added capability of enforcing operation standards over any region whereever the operation might be.
Quality Management Consultancy
We assist you in implementing any of the international standards in Quality Management ( ISO 9001, ISO 22000, ISO 14001, OHSAS 18001, Six Sigma, CMMI) Our approach is directed to give a visible ROI, thus a Cost of Quality Audit (COQ) is a standard procedure in our consulting operations. Our consultancy services extend to assisting in choosing the adequate certification body and management solution support needed for a stream flowing operation.
Management Solutions
Our approach to management is based on the philosophy of using technology to its full potential and giving manager an easy-to-use platform and a full visibility of their operation. Our developed – fully fledged management solution software(Q-MASS) integrates and automates all the business operation. The flexibility of the system makes it adaptable for all types of industries and services.
Loyalty Programs
Our Mystery Shopping Partners :
• Boubess group (Napoletana, Scoozi, Kaiten, Le Relais de l’Entrecôte, Bob’s Easy Diner, The Met,
La Piazza, Mandarine, Café Hamra, Laziz)
• Burger King , Applebees